The next warranty option is the $30 immediate in-store replacement. If you experience problems with the cell phone after 30 days and it’s still under warranty (up to one year after purchase date), you may return it for a like-for-like warranty replacement.
Can I return a phone to Metro if I dont like it?
The next warranty option is the $30 immediate in-store replacement. If you experience problems with the cell phone after 30 days and it’s still under warranty (up to one year after purchase date), you may return it for a like-for-like warranty replacement.
Can you sell your phone back to Metro PCS?
Trade-in phones can be sold for hundreds of dollars. Unlike other wireless carriers, Metro PCS does not have a mobile phone trade-in program. You can still trade in your phone, however, with third-party companies like Flipswap and CellForCash. These companies will pay you for your old mobile device.
What is Metro's return policy?
Metro by T‑Mobile stores will gladly assist with your return. Return a device or accessory within 14 days of the purchase date of the original device.How long do I have to return a phone?
You have 14 days to return a device purchased at a store. You can go to any T-Mobile store to return a device. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt.
Will MetroPCS replace my broken phone?
MetroPCS is a mobile virtual network operator that operates on the T-Mobile 4G LTE network. However, as a prepaid or no-contract provider on phone deals, it offers MetroPcs phone replacement whenever your phone gets lost, damaged, or stolen.
Is there a class action lawsuit against MetroPCS?
The Tidrick Law Firm has announced the filing of a class action lawsuit against MetroPCS for unfair business practices, false and misleading advertising, and breach of contract.
How do I cancel my metro plan?
- Call 1-888-863-8768 from your MetroPCS sim card.
- Provide the agent with your personal information where applicable.
- Provide a reason for cancelling.
- Confirm cancellation.
What does MetroPCS warranty cover?
Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer’s warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
Can you cancel MetroPCS anytime?There are no annual contracts for service with Metro PCS, so you can the service anytime you want. This means that if you don’t pay for your service, it gets turned off, and if you pay, it is turned on. You can request for your phone service cancelation by calling the customer service of Metro PCS.
Article first time published onIs there a cancellation fee for Metro PCS?
Nope! Metro is a pre paid carrier so you pay for your month before you use it. Therefore there is no termination fee. If you choose to switch or end service you can just cancel your account or not pay for your next month.
Can I return my iPhone if I opened it?
Answer: A: You have 15 days to return for full refund, irrespective of being opened. Just take all that came with it, and the box back to an Apple store for refund.
What is a restocking fee?
A restocking fee is a fee charged to a customer when merchandise is returned for a refund.
How much is a typical restocking fee?
According to Consumer Reports, restocking fees typically represent 15% to 20% of the item’s original purchase price. However, some companies may charge more or less depending upon individual policies.
How do I file a complaint against Metro PCS?
If you encounter this type of phone call hang up and immediately contact MetroPCS customer care at 1-888-863-8768 to validate the request or report the incident.
How do I file a claim with Metro PCS?
You can file a claim by entering your mobile number or serial number in the “File, Continue or Track My Claim” section on the Home page or by calling Assurant at 1-800-316-2075.
Is tidrick law firm legit?
A federal judge described the firm’s lawyering as “hard-working, honest, earnest – that’s what you want to see of advocacy in court,” in sum, “truly excellent.” Serving clients since 2008, the firm is accredited by the Better Business Bureau.
How long does it take to get a replacement phone from MetroPCS?
Date claim is approved*Expected deliveryMonday – Friday Before 8:30 p.m. ETNext DaySaturday and Sunday before 8 p.m. ETFollowing Tuesday
What happens if I lose my metro pcs phone?
If your device is lost or stolen, contact Metro by T-Mobile at 1-888-8metro8 to suspend your service and protect yourself against unauthorized use. Have ready your Metro by T-Mobile wireless number and device information. Your device’s IMEI may be used.
What does the phone insurance cover?
What does cell phone insurance cover? Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that’s where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.
What countries does MetroPCS cover?
Customer will receive 400 minutes of calling and unlimited text messages to numbers in Argentina, Australia, Austria, Bangladesh, Belgium, Brunei, Bulgaria, Chile, Costa Rica, Cyprus, Denmark, Dominican Republic, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, …
How do I claim phone insurance?
You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter contact your insurance provider to proceed with a claim.
Does MetroPCS have a grace period?
Is there a grace period for making payments? In order to ensure continued use of your MetroPCS service, you must pay for the service by your due date. If you do not pay for your service by the due date, your service will be suspended until the payment is made.
Can you cancel Metro PCS online?
There are three ways you can change your Metro by T-Mobile plan. You can make changes online in My Account, in store, or over the phone with customer service at 1-888-8metro8 (1-888-863-8768).
How do I disconnect my MetroPCS phone?
- Call customer service at 1-888-8Metro8 and request to have the phone disconnected. You will need the account security PIN and the name on the account in order for the agent to disconnect the phone. …
- Stop paying for the phone to be active. …
- Change to a new phone.
How do I cancel my Metro PCS service?
In the event you wish to cancel the Service, you may do so by contacting MetroPCS’ customer care at 888-863-8678 or through other MetroPCS interfaces where permitted. Any Payment(s) the Service has already processed before the requested cancellation date will be completed by the Service.
Is there a termination fee for T Mobile?
Is there any way I can avoid paying cancellation fees? Once again, T-Mobile doesn’t have any ETFs or contractual fees to worry about, but you’ll need to take care of your final monthly bill if you’re on a postpaid plan, along with any outstanding balance on financed devices.
Does MetroPCS partial payment?
Metro PCS does not set a required minimum amount, so you can always pay what you can afford at the moment. You can pay off your Metro PCS bill in installments. For instance, some people split the bill and pay one half of the total amount at the beginning of the billing cycle and the other half closer to the due date.
Can you switch phone carriers if you owe money?
Switching Carriers When You Owe Money. If you’ve got an outstanding balance with your current carrier, there’s good news: you can absolutely still switch phone companies. However, you’ll need to settle your balance before you do so. Typically, that means paying a final bill.
Can shops refuse to give you a refund?
If goods aren’t faulty, you CAN’T return them. Unless the shop’s ‘rules’ allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you’ve merely changed your mind.
Can I return an iPhone if I don't like it?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
